Summer weather has arrived in Texas. ERCOT is asking all customers in Texas to conserve energy. For tips on how to reduce your energy usage, visit our energy savings tips Resource page.
ALERT: Due to unexpected system maintenance we are unable to accept payments at this time online or in the call center. Please note, if you had a payment due today we will work with you in regards to late fees.
UPDATED: 07/12/2021 12:00 pm.
UPDATED: 07/12/2021 12:00 pm.
UPDATE: System maintenance has been completed! We are now able to accept payments online and in the call center. UPDATED: 07/12/2021 12:45 pm.
Tropical Storm Nicholas: If your power is out please contact the TDU that services your area. You can find those phone numbers on our Support Page.
ALERT: MyAccount will be unavailable due to routine website maintenance on Sunday, January 15th from 6:00 a.m. until 2:00 p.m (CST).
ALERT: Website will be down and unavailable Sunday, January 15th from 6:00 a.m. to 2:00 p.m. (CST) due to planned upgrades.
ALERT: Website will be down and unavailable Saturday, November 12th due to planned upgrades.
Winter Storm Alert: Temps are expected to freeze this week. Stay warm and save energy with these helpful tips.
Winter Storm: Stay safe and prepared during icy conditions and find contact information in the case of an outage on our support page.
High Usage Alert: Temps are expected to freeze over the weekend. ERCOT is asking all customers in Texas to conserve energy. Reduce your usage with these helpful tips.