Contact & Support Info
Express Energy provides you with 24/7 online account management. You can login to MyAccount to view your bill or check your energy usage. If you have other questions, check our FAQs to find answers to some of the most common questions.
Need to Report a Power Outage?
To get faster service please call your local TDU directly. Find your TDU.Express Customer Care
Toll Free: (844) 361-2080
Mon - Fri, 9 am - 6 pm CST
Please Send Faxes to: 1-866-346-1812
Email Support: Service@MyExpressEnergy.com
General Correspondence:
Express Energy
PO Box 660313
Dallas, TX 75266-0313
Payment Remittance:
Express Energy
PO Box 660361
Dallas, TX 75266-0361
Questions about your Express Energy account?
Find super-speedy answers in our FAQs.
Wondering about enrollment?
Check out the Enrollment FAQs or find your low rate.